Employee Benefit Administration

Employee Benefit Administration

Perhaps one of the most difficult challenges for employers to undertake is the administration of employee benefits. As most employers know, there are many moving parts to employee benefits administration that must be handled with speed and accuracy. To fall short, is to at the least undermine the confidence of your employees in your organization and invite more complicated difficulties when the program is not competently administered.

It is important to note that each employee benefits administration account has a dedicated licensed employee benefits administrator assigned to the account. The administrators name, phone number and e-mail address are made available to all employees.

The Crichton Group can provide your organization with the support and tools to make the task less daunting. We have the experience and the knowledge to help your company or organization make the process run smoothly. Listed below are examples of the types of employee benefits administration we can provide to clients:

Benefits Administration

  • Audit carrier statements on a monthly basis to ensure accurate client payment
  • Preparation of client communications to employees that match your company’s culture and style
  • Track employee eligibility
  • Enrollment packages/information
  • Answer employee enrollment, benefit and claims questions
  • Process all enrollments, changes and terminations with the carriers
  • Submit payroll updates
  • Act as a liaison between the client, COBRA, Section 125 & FSA administrators
  • Maintain active and terminated employee benefit files
  • Claims resolution
  • Manage short and long term disability process
  • Notify employees of benefit plan changes
  • Online enrollment

HRBA Group Participant

Integrated Solutions That Simplify The Administration Of Human Resources, Benefits And Payroll

We are a proud Participant in the HR & Benefits Advisory Group (HRBA Group). The HRBA Group is a national group of affiliated independent Human Resources and Benefits Advisors. HRBA Group Participants are relentlessly dedicated to helping employers to lower operational costs and solve the tough problems faced each day by human resources and benefits managers. By joining forces with other Participants, we can provide:

  • Local market expertise
  • Best-of-breed technology solutions
  • Expanded services
  • Outsourced solutions
  • Marketplace Knowledge

Participants also share ideas, best practices, and local intelligence with peers around the country to ensure quality, implementation, and price. To learn more about the HR & Benefits Advisory Group please click on the link provided below.

HRBA Group Demo Center